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Sparkwerk

Privacy Policy

Last updated: December 2024

At Sparkwerk, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our website and services.

Information We Collect

Information You Provide

When you contact us or use our services, you may provide:

  • Name and contact information (email, phone)
  • Company name and role
  • Project requirements and messages
  • Any other information you choose to share

Automatically Collected Information

We use privacy-respecting analytics (Plausible) that does not use cookies or track you across sites. We collect:

  • Page views and visit duration
  • Referring website
  • Browser and device type
  • Country (not IP address)

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide services
  • Send project updates and relevant communications
  • Improve our website and services
  • Comply with legal obligations

Data Sharing

We do not sell, rent, or trade your personal information. We may share data with:

  • Service providers who help us operate (e.g., email, hosting)
  • Legal authorities when required by law

Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. Contact form submissions are retained for 2 years unless you request earlier deletion.

Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability

Cookies

We do not use tracking cookies. Our analytics solution (Plausible) is cookie-free. Essential cookies may be used for site functionality only.

Security

We implement appropriate technical and organizational measures to protect your data, including encryption, secure hosting, and access controls.

Contact

For privacy-related questions or to exercise your rights, contact us at:

privacy@sparkwerk.be

Changes to This Policy

We may update this policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the “Last updated” date.